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- Enterprises can now map their IT incident process with their configuration management database (CMDB) to expedite the response to critical events impacting IT teams and business operations
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Everbridge to showcase new IT Alerting capabilities at next week’sGartner IT Infrastructure, Operations and Cloud Strategies Conference 2018
The new IT Alerting features also include self-service IT alert subscription capabilities for business users to receive meaningful and context-based alerts, increasing awareness and reducing overall alert fatigue. Everbridge IT Alerting helps to align people, processes and tools to an organization’s best practices, thus improving critical IT event assessment, communications and collaboration through automated workflows for faster service restoration.
In today’s business environment where major IT events are a daily threat, with the potential of creating significant negative impact on a company’s operations, IT teams must be prepared to expedite their incident resolution process. The newest capabilities for the IT Alerting solution allow for synchronization with an organization’s CMDB to identify an affected product, service, location or any impacted IT infrastructure asset. Leveraging the IT Alerting product’s closed-loop response automation, IT teams can create a holistic view of the impacted assets to consolidate and correlate the incident using Everbridge’s platform-based Critical Event Management (CEM) system for faster response and resolution.
Everbridge IT Alerting’s alert subscription services enable self-service configurability with built-in error handling so that administrators and business users can align the alerts and notifications with the specific assets they are responsible for, expediting responses based on qualified and context-rich alerts. These alerts and corresponding response processes can be continually optimized based on automation and integration with the CMDB to allow for subscriptions to respond to changing rules without onerous and manual modifications.
“IT organizations face the continual and noisy reality that only one out
of every four alerts are legitimate from a ‘take action’ perspective,”
said
For more information on Everbridge IT Alerting, please visit www.ITAlerting.com
or visit
About the Gartner IT Infrastructure, Operations and Cloud Strategies
Conference 2018
Taking place
About
Cautionary Language Concerning Forward-Looking Statements
This
press release contains “forward-looking statements” within the meaning
of the “safe harbor” provisions of the Private Securities Litigation
Reform Act of 1995, including but not limited to, statements regarding
the anticipated opportunity and trends for growth in our critical
communications and enterprise safety applications and our overall
business, our market opportunity, our expectations regarding sales of
our products, and our goal to maintain market leadership and extend the
markets in which we compete for customers. These forward-looking
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our ability to attract new customers and retain and increase sales to
existing customers; our ability to increase sales of our Mass
Notification application and/or ability to increase sales of our other
applications; developments in the market for targeted and contextually
relevant critical communications or the associated regulatory
environment; our estimates of market opportunity and forecasts of market
growth may prove to be inaccurate; we have not been profitable on a
consistent basis historically and may not achieve or maintain
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for new customers; nature of our business exposes us to inherent
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View source version on businesswire.com: https://www.businesswire.com/news/home/20181128005156/en/
Source:
Jeff Young
Everbridge
jeff.young@everbridge.com
781-859-4116