Global Critical Event Management (CEM) Leader’s Solution Wins Highest Ranking for Third Consecutive Year Based on User Reviews on Leading Enterprise Technology Review Site
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Everbridge Named Top Enterprise IT Alerting Solution for 2020 by
“Everbridge won a Peer Award on top of the #1 Leader spot and held steadily on our site for the past four years,” said
Over 5,600 global customers rely on Everbridge to keep their people safe and organizations running in anticipation of, or amid, critical events. Everbridge’s IT Alerting solution provides enterprise incident response management, which enables enterprises to automatically and efficiently communicate and collaborate with key IT teams, proactively notify impacted business users and keep key stakeholders informed during an incident to minimize damage and accelerate resolution.
Customers of IT Alerting cite reductions in the amount of time it takes to launch response teams and initiate actions after an incident by as much as 93 percent. At an average cost of
“Survival leapfrogged strategy in 2020 as IT organizations accelerated their moves to business process digitization, remote access, e-commerce, video conference and use of collaboration tools. The increased demand on IT performance remains a solid use-case argument in favor of Everbridge IT Alerting’s strengths, and well-established traction in leading global enterprises,” said Valerie O’Connell, Research Director, EMA. “This recognition reinforces EMA’s understanding of the value Everbridge delivers to its customers. They uniformly report great value in the proactive orchestration of response to critical IT service disruptions to accelerate resolution.”
With Everbridge IT Alerting, operational teams remain fully in control of IT task automation by embedding human decision points within workﬂows. Using bi-directional communications, a user can remotely control the advancement or execution of any step within a process, such as re-starting a server. Remote communications may occur via SMS, IM, email, or phone. Additionally, Everbridge enables IT organizations to build, execute and monitor their incident response workflows using an intuitive drag-and-drop interface. The end-to-end, enterprise incident response solution streamlines processes, minimizes downtime, and accelerates resolution in a controlled, secure and predictable manner.
IT Central Station’s Peer Awards rank the world’s best tech products based on authentic, timely reviews from verified reviewers. Every reviewer on the site must be verified to help buyers make well-informed, smart business decisions. Winners were determined based on reviews verified and published between
In addition to IT Central Station’s recognition, Everbridge gained recent recognition for its support during the ongoing coronavirus pandemic and subsequent vaccine distribution. According to data compiled by global investment firm
Everbridge also won awards including the Best Customer Experience Award from
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This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, our goal to maintain market leadership and extend the markets in which we compete for customers, and anticipated impact on financial results. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; our ability to successfully integrate businesses and assets that we may acquire; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to attract, integrate and retain qualified personnel; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the
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