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New Functionality to be Highlighted at Gartner Symposium/ITxpo 2017; Will Provide Actionable Insights to Improve Response Teams’ Efficiency and Performance
The new release enables senior IT executives to gain insights into
Incident Response Performance to help improve their teams’ efficiency
and minimize the business impacts of unplanned downtime.
Additional new capabilities include:
- Interactive Dashboards: The solution gives visibility into Incident Response across all areas of IT: Service Operations, Security Operations, DevOps and IT BC/DR. These interactive analytics are also available to be used in the Global Operations Centers and the NOCs/SOCs.
- Incident Response Trending: Incident response trending is available by group, time or type to help continuously improve processes and assist managers with resource planning and optimizing response times and SLAs. With interactive response timeline monitoring, and early warnings, businesses can proactively ensure adherence to the organizational Service Level Objectives.
- ChatOps Integration: 360-degree collaboration toolset now offers ChatOps integration. Cross-functional teams can collaborate on a given incident in real-time for best efficiency, using tools from pin-less instant conference bridges to team collaboration platforms such as Slack. The solution also offers the storage and retrieval of an audit trail to enable knowledge sharing and after-action report used for post-mortem and continuous improvement.
“Given the complexity of today’s digital environments, studies have
shown that continuously adding more IT staff to cope with an increasing
number of IT incidents is not a scalable solution anymore. For an
organization to respond to IT critical events in a consistent and timely
manner, Response Automation solutions have become a must-have,” says
For more information on the new IT Alerting product enhancements, please visit www.ITalerting.com.
About
Cautionary Language Concerning Forward-Looking Statements:
This
press release contains “forward-looking statements” within the meaning
of the “safe harbor” provisions of the Private Securities Litigation
Reform Act of 1995, including but not limited to, statements regarding
the anticipated opportunity and trends for growth in our critical
communications and enterprise safety applications and our overall
business, our market opportunity, our expectations regarding sales of
our products, and our goal to maintain market leadership and extend the
markets in which we compete for customers. These forward-looking
statements are made as of the date of this press release and were based
on current expectations, estimates, forecasts and projections as well as
the beliefs and assumptions of management. Words such as “expect,”
“anticipate,” “should,” “believe,” “target,” “project,” “goals,”
“estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,”
variations of these terms or the negative of these terms and similar
expressions are intended to identify these forward-looking statements.
Forward-looking statements are subject to a number of risks and
uncertainties, many of which involve factors or circumstances that are
beyond our control. Our actual results could differ materially from
those stated or implied in forward-looking statements due to a number of
factors, including but not limited to: the ability of our products and
services to perform as intended and meet our customers’ expectations;
our ability to attract new customers and retain and increase sales to
existing customers; our ability to increase sales of our Mass
Notification application and/or ability to increase sales of our other
applications; developments in the market for targeted and contextually
relevant critical communications or the associated regulatory
environment; our estimates of market opportunity and forecasts of market
growth may prove to be inaccurate; we have not been profitable on a
consistent basis historically and may not achieve or maintain
profitability in the future; the lengthy and unpredictable sales cycles
for new customers; nature of our business exposes us to inherent
liability risks; our ability to attract, integrate and retain qualified
personnel; our ability to successfully integrate businesses and assets
that we may acquire; our ability to maintain successful relationships
with our channel partners and technology partners; our ability to manage
our growth effectively; our ability to respond to competitive pressures;
potential liability related to privacy and security of personally
identifiable information; our ability to protect our intellectual
property rights, and the other risks detailed in our risk factors
discussed in filings with the
All
View source version on businesswire.com: http://www.businesswire.com/news/home/20171003005298/en/
Source:
Everbridge
Jeff Benanto, 781-373-9879
jeff.benanto@everbridge.com
or
fama
PR for Everbridge
Jeff Drew, 617-986-5004
everbridge@famapr.com