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In today’s world where major IT events occur every day and can have a major negative impact on business operations, IT organizations must expedite the IT incident resolution process. The newest capability for IT Alerting Smart Orchestration is powered by an intelligent workflow automation engine, and utilizes advanced cognitive analytics techniques driven by machine learning algorithms. Smart Orchestration integrates communication with collaboration and workflow automation and provides the ability to execute operational runbooks in a controlled and secured fashion directly from the targeted notification for faster service restoration. The Smart Workflows enable self-service configurability with built-in error handling, scenario handling and recovery enabled so that incident response processes can be continually optimized based on lessons learned and organizational best practices. The underlying Cognitive Response Correlation and Sequencing technology helps improve response team efficiency by reducing confusion and the alert fatigue which can occur when multiple teams respond to different critical events which are, in fact, interrelated.
“According to EMA research, digital transformation depends on IT
transformation and, as such, it requires superior levels of dialog and
teamwork across IT functional teams, and between IT and the business it
serves,” said
Driven primarily through rules-based configuration settings, the new application also enables flexible integrations that can be automated using a self-service integration model. Whereas most incident response solutions available today offer integrations that are hardwired or require expensive professional services in order to be tailored to an organization’s unique needs, Smart Orchestration allows IT teams to connect services with minimal effort or man power. This self-service integration model enables IT teams to continually develop or adapt integrations to their tools ecosystem by taking on the ownership without vendor involvement.
“The world of IT has evolved and it is no longer enough to only notify
the right people of a critical IT event. Organizations must transform
their incident response from a simple notification process to executing
a full, end-to-end response process. With enterprises embarking on
digital services transformation initiatives, it becomes imperative for
them to automate their response processes to maximize services’ uptime
and minimize impact to the business,” said
For more information on the new Smart Orchestration application, please visit www.ITAlerting.com.
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press release contains “forward-looking statements” within the meaning
of the “safe harbor” provisions of the Private Securities Litigation
Reform Act of 1995, including but not limited to, statements regarding
the anticipated opportunity and trends for growth in our critical
communications and enterprise safety applications and our overall
business, our market opportunity, our expectations regarding sales of
our products, and our goal to maintain market leadership and extend the
markets in which we compete for customers. These forward-looking
statements are made as of the date of this press release and were based
on current expectations, estimates, forecasts and projections as well as
the beliefs and assumptions of management. Words such as “expect,”
“anticipate,” “should,” “believe,” “target,” “project,” “goals,”
“estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,”
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Forward-looking statements are subject to a number of risks and
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those stated or implied in forward-looking statements due to a number of
factors, including but not limited to: the ability of our products and
services to perform as intended and meet our customers’ expectations;
our ability to attract new customers and retain and increase sales to
existing customers; our ability to increase sales of our Mass
Notification application and/or ability to increase sales of our other
applications; developments in the market for targeted and contextually
relevant critical communications or the associated regulatory
environment; our estimates of market opportunity and forecasts of market
growth may prove to be inaccurate; we have not been profitable on a
consistent basis historically and may not achieve or maintain
profitability in the future; the lengthy and unpredictable sales cycles
for new customers; nature of our business exposes us to inherent
liability risks; our ability to attract, integrate and retain qualified
personnel; our ability to successfully integrate businesses and assets
that we may acquire; our ability to maintain successful relationships
with our channel partners and technology partners; our ability to manage
our growth effectively; our ability to respond to competitive pressures;
potential liability related to privacy and security of personally
identifiable information; our ability to protect our intellectual
property rights, and the other risks detailed in our risk factors
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View source version on businesswire.com: http://www.businesswire.com/news/home/20180215005154/en/
Source:
Everbridge
Jeff Benanto
jeff.benanto@everbridge.com