System wide approach and multiple paths to reach citizens and
employees improve critical communications
BURLINGTON, Mass.--(BUSINESS WIRE)--Oct. 17, 2016--
Everbridge,
Inc. (NASDAQ: EVBG), a global software company that provides critical
communications and enterprise safety applications to help keep people
safe and businesses running, supported communities and businesses across
Florida and throughout the southeastern United States as catastrophic
Category 4 Hurricane Matthew wreaked havoc over the weekend of October
7-9th.
As residents were forced to evacuate their homes and counter
unprecedented rainfall, wind, power outages, road closures and other
incidents, the Everbridge
critical communications system was used by over 900 counties,
cities, businesses, transportation authorities and hospitals in the
southeastern United States to send millions of messages over the course
of the weekend. In addition, global organizations leveraged the
Everbridge platform to communicate effectively to impacted employees and
customers located in the path of the storm.
“With Hurricane Matthew, it was critical to our organization that we
communicated decisive and actionable emergency information to our
customers,” said Randy Sheltra, SSH, VP Safety, Loomis Armored US. “The
Everbridge platform enabled us to easily deliver critical alerts to
these customers across Florida, Georgia, South Carolina and North
Carolina, helping to ensure their safety and awareness of the most
up-to-date emergency information throughout the course of the storm.”
In Florida, the statewide emergency notification program, AlertFlorida,
is powered by Everbridge. During the lead-up to Hurricane Matthew, and
throughout the course of the storm, the Florida
Division of Emergency Management (FDEM) leveraged Everbridge’s
system for internal communications between members of the State
Emergency Response Team (SERT), as well as for the distribution of
public notifications to millions of residents in the state, providing
them with critical alerts and evacuation orders. The FDEM also embedded
an Everbridge employee in the State Emergency Operations Center for five
days to support the state and counties during the devastation caused by
Hurricane Matthew.
The SERT also utilized Everbridge’s Community
Engagement™ application to establish
the keyword, FLPREPARES, and encourage residents, first responders and
family members to sign up for alerts by texting the phrase to 888-777.
This very simple “opt in” method provided the state with an additional
way to help ensure that their critical messages were being received.
After launching the keyword and promoting it during Governor Rick
Scott’s press conferences on Thursday, October 6, the state received
more than 350,000 opt-ins in less than 24 hours. In his press conference
regarding the storm, Governor Scott commented that the alerts “can save
your life.”
“Our customers demonstrated exceptional preparedness and resiliency
during Hurricane Matthew. We are proud to have worked with the State of
Florida and many other communities and organizations in a programmatic
way to help them inform and instruct their citizens and employees,” said
Jaime Ellertson, CEO, Everbridge. “Time and again we see that having
multiple means of engagement is crucial to ensuring that critical safety
communications are received, and Hurricane Matthew was no exception.”
Communities and organizations across Florida, Georgia, South Carolina
and North Carolina continue to utilize the Everbridge suite in the
aftermath of Hurricane Matthew. The system’s multiple methods for
delivering critical communications are designed to ensure performance in
the event that power outages or overloaded phone lines compromise an
individual communication path.
For continued Hurricane Matthew recovery updates and to receive the
latest information and updates from the Florida State Emergency Response
Team, residents and visitors can text the keyword FLRECOVERS to 888-777
and business owners can text FLBIZRECOVER to 888-777. Current AlertFlorida
and other Everbridge/Nixle® subscribers
in the affected areas will continue to receive their regular local
alerts and can choose to opt-in to FLRECOVERS for Hurricane Matthew
specific information.
About Everbridge
Everbridge,
Inc. (NASDAQ: EVBG), is a global software company that provides critical
communications and enterprise safety applications that enable customers
to automate and accelerate the process of keeping people safe and
businesses running during critical events. During public safety threats
such as active shooter situations, terrorist attacks or severe weather
conditions, as well as critical business events such as IT outages or
cyber incidents, over 3,000 global customers rely on the company’s
SaaS-based platform to quickly and reliably construct and deliver
contextual notifications to millions of people at one time. The
company’s platform sent over 1 billion messages in 2015, and offers the
ability to reach more than 200 countries and territories with secure
delivery to over 100 different communication devices. The company’s
critical communications and enterprise safety applications include Mass
Notification, Incident Management, IT Alerting, Safety Connection™,
Community Engagement™, Secure Messaging and Internet of Things, and are
easy-to-use and deploy, secure, highly scalable and reliable. Everbridge
serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based
investment banks, all four of the largest global accounting firms, 24 of
the 25 busiest North American airports and 6 of the 10 largest global
automakers. Everbridge is based in Boston and Los Angeles with
additional offices in San Francisco, Beijing and London. For more
information, visit www.everbridge.com,
read the company blog, http://www.everbridge.com/blog,
and follow on Twitter
and Facebook.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161017005210/en/
Source: Everbridge, Inc.
Everbridge
Jeff Benanto, 781-373-9879
jeff.benanto@everbridge.com