Health System Implements CareConverge™ Solution to Reduce Response
Time During Critical and Clinical Events
BURLINGTON, Mass.--(BUSINESS WIRE)--Jan. 10, 2017--
Everbridge,
Inc. (NASDAQ: EVBG), a global software company that provides critical
communications and enterprise safety applications to help keep people
safe and businesses running, today announced that Doctors
Hospital at Renaissance Health System (DHRHS) has deployed
Everbridge’s healthcare-specific solution CareConverge.
DHRHS intends to use the CareConverge solution to improve emergency
preparedness and response, as well as to power secure and
HIPAA-compliant care team coordination during clinical codes and
incidents. The health system selected CareConverge due to the strength
of Everbridge’s critical communications platform, as well as the breadth
of the solution’s focused industry offerings, which include Mass
Notification, Incident Communications for code alerts and care events,
Desktop Alerting, On-Call Scheduling and HipaaBridge.
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“As a physician-owned hospital, our organization recognizes the value of
leveraging a single, unified incident communications system that can be
leveraged by our emergency management, clinical, operational and care
teams to improve incident response times and collaboration,” said Sherri
Abendroth, Emergency Management Coordinator, Doctors Hospital at
Renaissance Health System. “Through Everbridge, with the push of a
single button, we can locate the right on-call staff, automate
notifications to emergency personnel to ensure staff safety and even
reach clinical response teams on their mobile devices to activate them
during a STEMI alert.”
Based in Edinburg, Texas, DHRHS is a 530+ bed physician-owned health
system that offers some of the most comprehensive medical care on the
U.S. Southern Border. The health system has over 700 physicians and more
than 1,200 nurses dedicated to delivering patient care and quality
outcomes.
Prior to implementing the Everbridge solution, DHRHS did not have a
comprehensive notification system in place and required a cloud-based
platform to power both mass notifications and secure communications
between clinicians when the network was down. The organization also
desired the ability to reach employees and clinicians securely on mobile
devices during clinical and non-clinical codes, to help reduce the
number of overhead pages, improve patient throughput, and enhance care
quality. To improve critical communications across the organization,
Doctors Hospital at Renaissance will be implementing the following
Everbridge products, all available as a part of its CareConverge
solution:
-
Mass
Notification will be utilized to support the health system’s
emergency and disaster preparedness program. The application delivers
emergency notifications to clinical and non-clinical staff across
multiple devices and contact paths during codes, external events and
facility-based emergencies. Desktop alerting functionality will also
distribute emergency alerts directly to the desktops of employees, to
help improve response time and help ensure that important messages are
being received when every second counts.
-
Incident
Communications will be deployed to automate incident response. The
solution allows DHRHS to create messaging templates that follow
communication and escalation workflows for different types of care
events and emergencies. This will be used to power code alerts, such
as STEMI, to activate the right response team members, such as ER
doctors and cardiologists.
-
On-Call
Scheduling will be used and integrated with incident management to
help ensure that the organization can easily identify, locate and
reach on-call staff in order to reach right clinician, at the right
time, to facilitate immediate care and response.
-
HipaaBridge
will be used by clinicians and staff members to receive emergency
messages and code alerts, facilitate video, text and voice calls,
coordinate testing and lab results and bring stakeholders together
quickly to diagnose and treat patients.
“For Doctors Hospital at Renaissance Health System, it is critical that
the medical center leverages the latest emergency and incident
management technology,” said Jaime Ellertson, CEO of Everbridge. “The
most important part of being prepared for a potential crisis is knowing
how you will share information with decision-makers, staff and patients
alike – so it can be done quickly and easily when the situation arises.
With Everbridge in place, the center will be able to automate this
process, connecting all of these parties and keeping them informed in
near real-time.”
Everbridge serves over 800 hospitals and over 3,000 customers, including
many communities and organizations in Texas such as the City of
Lewisville and Dallas/Fort Worth International Airport.
About Everbridge
Everbridge,
Inc. (NASDAQ: EVBG), is a global software company that provides critical
communications and enterprise safety applications that enable customers
to automate and accelerate the process of keeping people safe and
businesses running during critical events. During public safety threats
such as active shooter situations, terrorist attacks or severe weather
conditions, as well as critical business events such as IT outages or
cyber incidents, over 3,000 global customers rely on the company’s
SaaS-based platform to quickly and reliably construct and deliver
contextual notifications to millions of people at one time. The
company’s platform sent over 1.5 billion messages in 2016, and offers
the ability to reach more than 200 countries and territories with secure
delivery to over 100 different communication devices. The company’s
critical communications and enterprise safety applications include Mass
Notification, Incident Management, IT Alerting, Safety Connection™,
Community Engagement™, Secure Messaging and Internet of Things, and are
easy-to-use and deploy, secure, highly scalable and reliable. Everbridge
serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based
investment banks, all four of the largest global accounting firms, 24 of
the 25 busiest North American airports and 6 of the 10 largest global
automakers. Everbridge is based in Boston and Los Angeles with
additional offices in San Francisco, Beijing and London. For more
information, visit www.everbridge.com,
read the company blog, http://www.everbridge.com/blog,
and follow on Twitter
and Facebook.
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View source version on businesswire.com: http://www.businesswire.com/news/home/20170110005066/en/
Source: Everbridge, Inc.
Everbridge
Jeff Benanto, 781-373-9879
jeff.benanto@everbridge.com